Appraisal of a Building Contractor’s Reputation

INTRODUCTION

The Client is a Residential Building Contractor having a tight hold at his local place of Business from past 13 Years. But as the emergence of advanced technology & machine, growing Business Competitors, etc the need of securing his Business reputation and providing quality service @ best price got arise.

The Owner of the Business want to do something about the current situation since banner advertisement, local TV Chanel advertisement, etc were NOT of so much effective in-spite of investing at a regular interval on it. We then approached with our Consulting Service.

Key Challenges

Securing and appraisal of the Contractor’s Reputation.

Arrangement for inviting prospective new customer’s and contract’s.

Providing quality service at competitive price structure.

Omitting the discrepancy arising out of inappropriate way of financial transactions.

Building trust within workers, labors and third party involved in projects.

The Solution

Proposed Methodology by Inderiv

At the first place we advised, to cut-off ongoing Local advertisements by 70-80% strictly which were merely returning any prospective results, and suggested to use the same amount other way.

Branding of the Building contractor’s Business was done in a appealing physical way, noticeable to all generic public by the means of motivating Workers and Labors.

On-time disbursement of regular minor payments, implementing a proper transaction and financial document system officially including the usage of IT System.

Advised to re-visit their every existing customer at least once a six months with a small token of inspiring gift and ask for feedback, to record after service performance.

Performance evaluation of their existing sub-contractors on the basis of several factors and to inquire for building new relation.

To celebrate every major project at the end of project delivery in a traditional way with the receiving party members and co-workers involved in-it.

Benifits

Acquired from the Solution

Now, Words-of-Mouth was working towards building a trust worthy Business Reputation.

There is No More place for any discrepancy relating to any financial transactions due to proper transaction and financial document system at place.

30-40% increase in the performance of Sub-Contract work with a better Return on Investment.

Better and improved working environment in and around the Business.

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